Leading with Emotional Intelligence & Cultural Agility

Overview
Build practical EQ skills and cultural awareness for diverse teams and cross-border work.

Who should attend
Team leads, project managers, HR partners and client-facing professionals.

Learning outcomes

• Understand your triggers and habits
• Hold better one-to-ones and team conversations
• Work across cultures with fewer misunderstandings
• Improve morale, trust and performance

Modules

1. Emotional literacy and self-management
2. Empathy, listening and difficult conversations
3. Culture, values and workplace norms
4. Building trust, feedback and recognition
5. Conflict styles and mediation basics
6. Action plans and accountability partners

Delivery and dates
6 days, 24 hours. April 2026 and June 2026, London.

Fees
£910. Inclusions as above.